Terms and Conditions
1 ° INTRODUCTION
These general conditions of sale apply between:
The FORBIKE CLOTHING company François Pedemanaud, whose registered office is located at 'au serre', 32350 Ordan Larroque, registered with the Auch Company Register under the number 500 599 725 00016
Hereinafter referred to as "FORBIKE CLOTHING"
On the other hand, any natural person making a purchase via the website www.forbikeclothing.com
Hereinafter referred to as "the customer"
The customer declares that he is legally able to conclude a contract.
The customer refrains from buying the products on this site for the sole purpose of reselling them.
2 ° PRICE
The prices of products offered for sale on the website www.forbikeclothing.com are expressed in euros, including French VAT and are valid only on the site. The costs of preparation and delivery are extra and charged to the customer, unless otherwise stated on the site. See Delivery.
FORBIKE CLOTHING reserves the right to modify the price of its products at any time and without prior notice of the customer in case of obvious error (typography or printing) or modification of the VAT rate.
The ordered products are invoiced to the customer on the basis of the tariff in force on the site at the time of the validation of the order by the customer.
3 ° ORDER
The creation of a FORBIKE CLOTHING account is mandatory to make a purchase at www.forbikeclothing.com.
The customer benefiting from an advantage code is invited to enter it after his identification and at any time during the constitution of his basket.
All stages of the sale are clearly identified on the site in accordance with the provisions of article 1369-1 of the Civil Code. Pursuant to these provisions, the customer has the possibility to check the detail of his order and his total price and to correct any errors before definitively validating his order.
The order is only definitively registered after the customer has validated his payment agreement and acceptance by the bank of the transaction. The customer order summary is available as a printable version.
The customer receives an e-mail confirming the essential elements of his order, including the order number, the list of products ordered and the price details.
All the data provided by the customer during the order process and the recorded confirmation of this order are proof of the transaction.
FORBIKE CLOTHING reserves the right to refuse any order from a customer with whom there is a dispute relating to the payment of an earlier order as long as this dispute is not resolved.
4 ° PAYMENTS AND SECURITY
Whichever means of payment is chosen, the payment takes place as soon as the order is validated by the customer and the transaction is accepted by the banking organization.
4.1 ° Bank Card - payment platform E-transactions - Paybox
The transactions made on this site are secured by the Paybox online payment platform.
Paybox ensures customers the optimum security of their data through PCI DSS certification and the use of SSL that encrypts all information related to the order.
At no time, customers' bank details appear in clear text or are given to FORBIKE CLOTHING.
4.2 ° Paypal account
When validating his order, the customer must enter his e-mail address linked to Paypal and his Paypal password.
4.3 ° Measures against bank fraud
The information relating to the order is subject to an automated data processing process, the person in charge of which is Paybox. The purpose of this automated data processing is to define a level of analysis of a transaction and to combat credit card fraud.
The occurrence of an unpaid invoice due to the fraudulent use of a bank card will entail the registration of the contact details in relation to the order associated with this delinquency within an incident payment file. An irregular declaration or an anomaly may also be subject to specific treatment.
In accordance with the French Data Protection Act of 6 January 1978, users have the right to access, rectify and object to all personal data at any time by writing, Justifying its identity.
FORBIKE CLOTHING reserves the right to verify the personal data provided by the client and to adopt the measures he / she deems necessary (request for proofs and / or cancellation of the order) to verify that the person whose bank account is debited Is the one who placed the order and thus avoid any fraudulent use of card numbers on its site.
Moreover, the site www.forbikeclothing.com reserves the possibility to use 3D technology secure. It is a system developed by the two networks of Visa and MasterCard bank cards to authenticate the cardholders and thus avoid any fraudulent use of the latter. In addition to the number, the validity date and the cryptogram, with the 3D secure system, the cardholder must authenticate to an interface of his bank to which he is automatically redirected, by entering a code or a nickname Which his bank has transmitted to him in advance. Once authenticated, the holder will see his transaction authorized or refused by his bank.
5 ° DELIVERY
The delivery times indicated below may be adjusted according to the period of time the customer orders.
The delivery costs correspond to a lump sum depending on the mode of delivery chosen by the customer.
5.1 ° Delivery in France
5.50euros by Colisimo Laposte, free for 49euros
The order is delivered by the Post in Colissimo to the delivery address entered by the customer within a maximum of 4 working days from the confirmation of the order.
The customer is informed of the shipment of his parcel by e-mail.
6 ° RETURNS AND RETURNS
6.1. Legal right of withdrawal
In accordance with article L121-21 of the Consumer Code, the customer has a legal withdrawal period of 14 days from receipt of his order.
The customer may notify FORBIKE CLOTHING of his intention to exercise this right by specifying his name, first name, address, order number, date of placing of the order, date of receipt of the order and reference of the article Concerned by the withdrawal.
The customer then has 14 days from sending this mail to return his order (see article Returns). The customer can also use the model of form of retraction (reproduced following the present general conditions Of sale). FORBIKE CLOTHING will reimburse the customer within 14 days of receipt of the order or proof of return (see item Refund).
FORBIKE CLOTHING allows its customers to return items that do not suit them within 30 days from the date of receipt of the order (this period includes the legal withdrawal period). The products worn, damaged, stained, will not be taken back or reimbursed by FORBIKE CLOTHING. The customer service will inform the customer by e-mail. He will then have 30 days to ask Forbike Clothing for the return of his parcel at his expense.
The customer may request the refund of a product by returning it at his / her expense in a sealed package with the return voucher duly completed to the following address:
In the greenhouse
32350 ORDAN LARROQUE
6.2 ° Retraction
Please contact us by email at firstname.lastname@example.org
7 ° REPAYMENT
The customer will be refunded on the means of payment used at the time of the order, on the basis of the price of the invoiced product appearing on the summary of the order and the costs of preparation and delivery actually paid by the customer at the time of his order.
The customer will be refunded 7 days from receipt of the package by FORBIKE CLOTHING.
The gift orders will be refunded under the same conditions to the account of the customer holding the bank card used for the order. The gift option fee will also be refunded to the customer.
The costs of preparation and delivery and, if applicable, the option of the gift option will be borne by the customer if the return relates only to part of the order.
8 ° WARRANTY
All the products sold on the site www.forbikeclothing.com benefit from legal guarantees of conformity and hidden defects.
Article L211-4 of the Consumer Code
"The seller is obliged to deliver goods in conformity with the contract and is liable for defects of conformity existing at the time of issue.
It also answers to the defects of conformity resulting from the packaging, the assembly instructions or the installation when this was charged to it by the contract or was carried out under its responsibility. "
Article L211-5 of the Consumer Code
"In order to comply with the contract, the property must:
1 - Be fit for the customary use of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities which he has presented to the buyer in the form of a sample or a model;
- Present the qualities that a buyer can legitimately expect in view of public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 - Or present the characteristics defined by mutual agreement by the parties or be specific to any special purpose sought by the buyer, brought to the knowledge of the seller and which the latter has accepted. "
Article L211-12 of the Consumer Code
"The action resulting from the lack of conformity is prescribed by two years from the delivery of the property".
Article 1641 of the Civil Code
"The seller shall be liable for the hidden defects in the goods sold which render them unsuitable for the purpose for which they are intended or which so diminish such use that the purchaser has not acquired it or Would have given a lesser price if he had known them. "
Article 1648 of the Civil Code
"The action resulting from the defects shall be brought by the purchaser within two years from the discovery of the defect"
9 ° INFORMATION
The customer has several means to contact FORBIKE CLOTHING for any request for information, complaint or other questions relating to these General Conditions of Sale or products sold on the site www.forbikeclothing.com.
The customer is invited to contact customer service by mail: Forbike Clothing - Customer Service, 'au serre', 32350 Ordan Larroque
Finally the customer can use the contact form (electronic mail) made available on the page
10 ° ARCHIVING
In accordance with the provisions of article 1348 of the civil code, FORBIKE CLOTHING proceeds to the archiving of purchase orders and invoices on a reliable and durable support constituting a faithful copy.
In accordance with the provisions of article 132-4 of the Consumer Code and the Decree of 16 February 2005, orders over € 120 are archived and retained by FORBIKE CLOTHING for 10 years.
The FORBIKE CLOTHING computerized registers will be considered by FORBIKE CLOTHING and the customer as proof of the communications, orders, payments and transactions between FORBIKE CLOTHING and the customer.
11. PROPERTY AND RESPONSIBILITY
The products are described and reproduced by FORBIKE CLOTHING with the greatest possible accuracy. However, Forbike Clothing draws the attention of the customer to the fact that the photographs can not ensure a perfect similarity with the product proposed for sale, in particular with regard to the colors.
Differences may arise from the color quality of the photographs, the difficulty of showing on the screen the rendering of the materials or, without being exhaustive, the technical adaptation. These differences can not be interpreted as defects of conformity and lead to the cancellation of the sale.
In case of obvious error or omission between the characteristics of the product and its representation and / or description, Forbike Clothing can not be held responsible.
The offers of the products and the prices appearing on the site are valid as long as they appear on the site, within the limit of the available stocks.
In the event of unavailability of a product, FORBIKE CLOTHING undertakes to inform the customer as soon as possible by e-mail or by telephone and to indicate, if necessary, the estimated waiting time for the delivery of the product. product.
The customer can confirm his order or request the refund of the product on the basis of the price invoiced.
The costs of preparation and delivery will be reimbursed to the customer if he confirms the cancellation of his entire order.
The costs of preparation and delivery will be borne by the customer if the latter confirms the delivery of one or more products available forming part of the same order.
The responsibility of FORBIKE CLOTHING can not be engaged:
- for non-performance of the contract in the event of stock-out or unavailability of the product due to force majeure;
- Any damages resulting from the use of the Internet network such as loss of data, intrusion, viruses, breach of service, or other unintentional problems;
- Content of sites on which hyperlinks can return from its own site.
12 ° PERSONAL DATA - CNIL
Consulting the www.forbikeclothing.com website does not require registration or identification with FORBIKE CLOTHING.
However, the registration data directly collected by the website www.forbikeclothing.com while browsing the site are treated in accordance with the principles of protection of personal data defined by the legislation in force.
Insofar as the FORBIKE CLOTHING Internet service provides for the possibility of entering personal or commercial data, the user's indication of the data is expressly on a voluntary basis. The company FORBIKE CLOTHING expressly declares that the said data will be used only for its own exploitation and that of its commercial partners. All information will be treated confidentially in accordance with applicable data protection legislation.
Pursuant to Articles 38 to 40 of Law No. 78-17 of January 6, 1978, as amended by Act No. 2004-801 of 6 August 2004, relating to data processing, files and freedoms, the User, Or the Customer has a right of access, rectification, modification and deletion of the data which concern him. This right is exercised by mail to the attention of: FORBIKE CLOTHING - Customer Service, 'au serre', 32350 Ordan Larroque; Or by e-mail: email@example.com
13 ° INTELLECTUAL PROPERTY
All elements of the www.forbikeclothing.com website are and remain the intellectual and exclusive property of FORBIKE CLOTHING.
The customer is not authorized to reproduce, exploit, disseminate or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound.
The texts, images, drawings and the graphic charter of the website www.forbikeclothing.com are protected by intellectual property law.
It is forbidden to copy, extract, distribute, modify or adapt the content of this site. Downloading and printing of text, images and graphics are permitted for private and non-commercial use only.
The reproduction of drawings, images, sound documents, video sequences and texts in other electronic or printed publications requires the prior written consent of FORBIKE CLOTHING. The lack of authorization is penalized by the offense of counterfeiting.
The trademarks and logos appearing on the site are protected and registered trademarks.
Any total or partial reproduction of these marks and / or logos, made from the elements of the site without the express authorization of FORBIKE CLOTHING constitutes an infringement punishable by articles L335-2 and following of the Code of the intellectual property.
Any simple or hypertext link is strictly forbidden without the express and written agreement of FORBIKE CLOTHING.
14 ° DISPUTES
These Online Terms and Conditions of Sale are subject to French law. Any disputes which can not be resolved amicably will be brought before the competent courts of the domicile of the defendant or the place of delivery or the jurisdiction of FORBIKE CLOTHING's registered office.
15 ° CAPACITIES AND DESTINATIONS
The client declareswww.forbikeclothing.com to be legally able to enter into a contract and be over 18 years of age. The placing of orders by minors implies that they have previously obtained the consent of their legal representatives. The customer refrains from buying products on the site for the purpose of reselling them. FORBIKE CLOTHING reserves the right to refuse an order whose quantities are manifestly unusual for personal use.
16 ° OBJECT
These general conditions govern the contractual relationship between FORBIKE CLOTHING and the customer and the conditions applicable to any purchase made through the www.forbikeclothing.com website.
The customer declares to have taken note of these General Conditions of Sale. The fact of placing order on the site www.forbikeclothing.com implies the full and unreserved adhesion of the customer to the present General Conditions of Sale. These general conditions of sale will prevail over any other general or particular conditions not expressly approved by FORBIKE CLOTHING. FORBIKE CLOTHING reserves the right to modify its General Conditions of Sale at any time. In this case, the changes will be applicable from the moment they are put online. Each order made on the site www.forbikeclothing.com is governed by the General Conditions applicable at the date of the order.
17 ° COOKIES
We monitor the attendance at all of our sites. To do this, we use tools such as navigation cookies and web analysis solution.
18 ° TRANSFER OF PROPERTIES
The transfer of ownership of the products to the benefit of the customer will be realized only after full payment of the price by the latter, whatever the date of delivery of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be realized as soon as delivery and reception of the products by the customer.